The research and publication of this monograph was funded by the European Union, USAID, the US embassy, the Ford Foundation and Standard Bank as part of the ISS’ Criminal Justice Monitor project.

The author wishes to thank all those members of the South African Police Service who took the time to be interviewed for the purposes of this monograph, both at management level and those at station level, as well as former detectives. In particular, the communication services department of the SAPS was extremely helpful in providing information.