The Intercon Services Case66
One Friday in 1985, James Nderitu received a cheque for Ksh17 million from the Department of Customs and Excise. At the time this was a very large sum of money. Later on the same day the manager of the local branch of the Standard Chartered Bank visited Nderitu’s restaurant, as he had often done, and after some discussion Nderitu disclosed his possession of the cheque which, it was agreed, Nderitu should deposit in the bank the following day.
This he did. The cheque was drawn in favour of Intercon Services, a company of which Nderitu was the managing director and the sole signatory to its account at the bank. Nderitu was also the managing director and sole signatory to the accounts of three other companies that had accounts with the bank, of which one was called Interstate Communications and a second was called Swiftair.
The following Monday, the bank manager telephoned Nderitu to inform him that his superiors had queried the cheque and needed to know the source of the money. The manager asked him for any documentary evidence he may have which could show the underlying transaction.
Nderitu took the payment voucher that had accompanied the cheque from the Department of Customs and Excise to the bank. On examination of the voucher, it turned out that there were minor discrepancies between the amount of money in figures and in words. Nderitu attributed this to a clerical error. It also turned out that the company to which the cheque should have been paid was Interstate and not Intercon, although both companies were owned by Nderitu, who explained that the cheque had been written in favour of the latter company at his request. The accounts for the four companies had been opened during the same month. Intercon’s account had only been opened eight days previously and this very large deposit was its first transaction.
Even as the bank made these queries, it received the funds represented by the cheque from the Kenya Commercial Bank, the bankers of the Department of Customs and Excise.
The Standard Bank manager paid the proceeds of the cheque into Intercon’s account. Nderitu immediately transferred the funds to Swiftair’s account, except for a small amount which he withdrew. He then instructed the bank to transfer the money to a different bank where Swiftair held an account. However, before this could be done, law enforcement intervened.
Meanwhile, the bank manager was proceeding with further inquiries into this transaction, which the bank considered most unusual. He telephoned the Department of Customs and Excise and spoke to one of the signatories to the cheque who confirmed that the payment to Nderitu was valid. Not satisfied, the manager called the second signatory who also confirmed the transaction. Still unsatisfied, he made a call to the fraud section of the CBK.
The CBK quickly moved in with the police, who froze all the accounts of the four companies, arrested Nderitu and charged him with the theft of the money that had been paid to him by the Department. Eventually Nderitu was convicted by a magistrate but, on appeal, the High Court set aside the conviction.
Subsequently, Nderitu sued the bank in 1988 for breach of customer confidentiality, taking the form of the various reports the bank manager had made to the public authorities, one of which had triggered his arrest and prosecution.
There was a very great delay in the trial of the suit, which was only heard in 2002. Nderitu claimed special damages of more than Ksh600 million which, he asserted, represented the loss of business resulting from the disruptions associated with his arrest.
At the trial, the parties consented to a determination of the question of liability and then, if necessary, the assessment of damages.
It emerged during the trial that Nderitu had had several other criminal cases brought against him around 1985 but was acquitted in all of them. The Department of Customs and Excise, the presumed complainant, was emphatic during the trial that the payment to Nderitu had been regular, although its head subsequently wrote that an offence had occurred which the Department found it difficult to prove. The bank was prevented, at the trial, from proving that the money, which was paid to Nderitu as export compensation, was legally not payable, as none of his companies was involved in export business.
The judge held that:
(i) the bank was entitled to make inquiries into the payment especially since it was unusually large, had been made into a new account and, further, since there were queries about the proper payee of the cheque (Intercon or Interstate);
(ii) the fundamental question, however, was the extent to which a bank could be allowed to go to establish the truth. It is not the role of a banker to assume the role of an investigator of its customers’ affairs or to turn itself into a policeman;
(iii) the report to the CBK went far too far out of the bank’s remit of reasonable inquiries and directly led to the suffering which Nderitu subsequently underwent. This report was a breach of the confidentiality that the bank owed Nderitu, as a customer.
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