Training & Development

Why choose ISS for your all-important Staff Training and Development?

We have over 200 accredited training programmes, offered to a diverse client base across these economic sectors.

Download our full 2016 course list:
(PDF - 0.3MB)

Training material is sector specific and can be customised according to client specific needs.

Our modules are applicable to individuals, teams and the organisation.

Our training courses are developed using a modular approach, which aids information retention, progress monitoring and flexibility for a changing workplace.

Case studies incorporated in the modules are simulations of organisations / departments for added relevance.

Real cases feature in our material, aligning theory and practice.

Our courses help clients save in other areas.

The ISS Online web portal allows for training and assessment to take place wherever you are.

The ISS Training and Development division is fully accredited and governed by regulatory bodies that ensure our quality control. They include:




Legal Compliance Training

ISS's Legal Compliance Training programmes ensure that our clients comply with the legislation applicable to their specific business sector. This includes, but is not limited to, the Occupational Health and Safety Act, Driven Machinery Regulation, the Mining Act and Construction Regulations.

Legal Compliance training programmes offered by ISS can be performed on-site and include:


Occupational Emergency Full Course List
  1. First Aid Level 1 - 2 Days
  2. First Aid Level 2 - 3 Days
  3. First Aid Level 3 - 3 Days
  4. Fire Fighting Level 1 - 1 Day
  5. Fire Fighting Level 2 - 1 Day
  6. Fire Marshall - 1 Day
  7. Liquid Petroleum Gas Fire Fighting (LPG) - 1 Day
  8. Hatchery Fire Fighting - 1 Day
  9. Causes of Fire in the Workplace - 2 Days
  10. Breathing Apparatus - 1 Day
  11. Emergency Response Evacuation - 1 Day

Occupational Health Full Course List
  1. Demonstrate Knowledge & Understanding of HIV-AIDS in the Workplace - 1 Day
  2. Personal Hygiene - 1 Day
  3. Noise Levels in the Workplace - 1 Day
  4. Working in Confined Spaces - 2 Days
  5. Accept and Process Dangerous Goods for Transportation by Air - 1 Day
  6. Control Workplace Hazardous Substances - 1 Day
  7. Handling and Storage of Hazardous Chemicals (Warehouse & Storage) - 1 Day
  8. Chemical Weed Application - 1 Day

Occupational Safety Full Course List
  1. Convey Dangerious Goods by Road - 3 Days
  2. General Health and Safety - 1 Day
  3. SHE Representatives - 2 Days
  4. HIRA (Hazard Identification & Risk Assessment) - 2 Days
  5. Health & Safety Inductions - 1 Day
  6. Risk Assessments - 2 Days
  7. Incident Investigation - 1 Day
  8. Personal Protective Equipment - 1 Day
  9. Behavioural Based Safety - 1 Day
  10. Basic Factory Safety - 1 Day
  11. Basic Warehouse Safety - 1 Day
  12. Basic Laboratory Safety - 1 Day
  13. Working at Heights - 1 Day
  14. Fall arest - 1 Day
  15. Scaffolding - 1 Day
  16. Lock Out Tag Out Procedures - 1 Day
  17. Electric Safety-Workplace - 1 Day
  18. Warehouse Stacking & Storage - 1 Day
  19. Dust Explosion - 1 Day
  20. Hot-works Permit - 1 Day
  21. Basic Artisan Safety - 2 Days
  22. Anti-Hijacking Awareness - 1 Day

Regulations & Acts Full Course List
  1. COID Act - 1 Day
  2. Legal Requirements of the OHSAct - 1 Day
  3. Construction Health & Safety Act - 1 Day
  4. Mining Act - 1 Day
  5. AARTO - 1 Day

Environmental Management Full Course List
  1. Basic Environmental Awareness - 1 Day
  2. High Level Environmental - 2 Days
  3. Oil Spillage - 2 Days

Consulting & Tailored Programmes Full Course List
  1. Ind. Specific Program Design - 2 Days
  2. Safety Audit Inspections - 2 Days
  3. Task Planning in the Workplace - 1 Day
  4. JHA and PJO (Job Hazard Analysis and Planned Job Observation) - 2 Days
  5. Monitor, Report & Advice on Material Movement & People in the Workplace - 1 Day
  6. Identify Equipment and Infrastructure Used in International Transport - 1 Day
  7. Demonstrate Knowledge and Understanding of Transportation - 1 Day
  8. Demonstrate Knowledge of Regulatory Framework for Lifting Machines - 1 Day
  9. Describe Different Categories of Lifting Machines - 1 Day
  10. Basic Construction - 1 Day
  11. Control of Contractors - 1 Day

Lifting Machinery & Equipment Operation Full Course List
  1. Forklift (Code 1 – 4) ( Novice ) - 3 -5 Days
  2. Forklift (Code 1 – 4) ( Refresher ) - 1 Day
  3. Overhead Crane (Code 30, 31) ( Novice ) - 3 -5 Days
  4. Overhead Crane (Code 30, 31) ( Refresher ) - 1 Day
  5. Mobile Cranes ( Novice ) - 3 -5 Days
  6. Mobile Cranes ( Refresher ) - 1 Day
  7. Truck Mounted Crane (Code 32) ( Novice ) - 3 -5 Days
  8. Truck Mounted Crane (Code 32) ( Refresher ) - 1 Day
  9. Mobile Cranes (Code 35, 36) ( Novice ) - 3 -5 Days
  10. Mobile Cranes (Code 35, 36) ( Refresher ) - 1 Day
  11. Reach Trucks (Code 5) ( Novice ) - 3 -5 Days
  12. Reach Trucks (Code 5) ( Refresher ) - 1 Day
  13. Pallet Stackers(Code 6, 7, 12) ( Novice ) - 3 -5 Days
  14. Pallet Stackers(Code 6, 7, 12) ( Refresher ) - 1 Day
  15. Pedestrian Controlled Stacker ( Novice ) - 3 -5 Days
  16. Pedestrian Controlled Stacker ( Refresher ) - 1 Day
  17. CombiLift/ Sideloader (Code 10) Novice - 3 - 5 days
  18. CombiLift/ Sideloader (Code 10) Refresher - 1 Day
  19. Safe Lift Gear Insp. (Rigging) Novice - 3 -5 Days
  20. Safe Lift Gear Insp. (Rigging) Refresher - 1 Day
  21. Hoist Operation ( Novice ) - 3 -5 Days
  22. Hoist Operation ( Refresher ) - 1 Day
  23. Basic Lift Gear Inspection ( Novice ) - 3 -5 Days
  24. Basic Lift Gear Inspection ( Refresher ) - 1 Day
  25. Basic Rigging and Slinging ( Novice ) - 3 -5 Days
  26. Basic Rigging and Slinging ( Refresher ) - 1 Day
  27. <
  28. Narrow Isle Stacker ( Novice ) - 3 -5 Days
  29. Narrow Isle Stacker ( Refresher ) - 1 Day
  30. Access Platform / Cherry Picker ( Novice ) - 3 -5 Days
  31. Access Platform / Cherry Picker ( Refresher ) - 1 Day
  32. Hydraulic Heavy Mobile Crane ( Novice ) - 3 -5 Days
  33. Hydraulic Heavy Mobile Crane ( Refresher ) - 1 Day
  34. Tractor ( Novice ) - 3 -5 Days
  35. Tractor ( Refresher ) - 1 Day
  36. Operate Defined Purpose Lift Trucks ( Novice ) - 3 -5 Days
  37. Operate Defined Purpose Lift Trucks ( Refresher ) - 1 Day

Mining & Construction Equipment Operations Full Course List
  1. Excavators ( Novice ) - 3 -5 Days
  2. Excavators ( Refresher ) - 1 Day
  3. Front End Loaders ( Novice ) - 3 -5 Days
  4. Front End Loaders ( Refresher ) - 1 Day
  5. Tractors ( Novice ) - 3 -5 Days
  6. Tractors ( Refresher ) - 1 Day
  7. Dozers ( Novice ) - 3 -5 Days
  8. Dozers ( Refresher ) - 1 Day
  9. Graders ( Novice ) - 3 -5 Days
  10. Graders ( Refresher ) - 1 Day
  11. Dump Trucks ( Novice ) - 3 -5 Days
  12. Dump Trucks ( Refresher ) - 1 Day
  13. Skid Steer Loader (Bobcat) Novice - 3 -5 Days
  14. Skid Steer Loader (Bobcat) Refresher - 1 Day
  15. Backhoe Loader (TLB) Novice - 3 -5 Days
  16. Backhoe Loader (TLB) Refresher - 1 Day
  17. Articulated Dump Truck ( Novice ) - 3 -5 Days
  18. Articulated Dump Truck ( Refresher ) - 1 Day
  19. Water Trucks ( Novice ) - 3 -5 Days
  20. Water Trucks ( Refresher ) - 1 Day

Freight Handling and Forwarding

Maritime and Aviation Course List
  1. Explain and identify sea freight carriers and agents - 3 - 5 Days
  2. Document and handle export airfreight general non-hazardous cargo - 3 - 5 Days
  3. Facilitate airfreight clearance and delivery - 3 - 5 Days
  4. Secure cargo for airfreight - 3 - 5 Days
  5. Airfreight Cargo - 3 - 5 Days
  6. Accept and process dangerous goods for transport by air - 3 - 5 Days
  7. Identify, pack, mark and label dangerous goods for transportation by air - 3 - 5 Days
  8. Outline the structure of airfreight forwarding environment - 3 - 5 Days

General Course List
  1. Cargo Handling - 3 -5 Days
  2. Regulations and documentary requirements which govern international trade - 3 - 5 Days
  3. Explain the administration of a freight forwarding and clearing operation - 3 - 5 Days
  4. Describe and apply the customs and Excise Act - 3 - 5 Days
  5. Apply geographic principles in mapping a trade route - 3 - 5 Days
  6. Frame and submit custom declaration and carrier release documents - 3 - 5 Days
  7. Classify commodities according to custom tariff - 3 - 5 Days
  8. Comply with procedures in respect of lost, discrepant and damaged cargo - 3 - 5 Days
  9. Administer multimodal surface freight import clearances - 3 - 5 Days
  10. Apply groupage processes and procedures to cargo imported by surface - 3 - 5 Days
  11. Carry out intermodal surface costing - 3 - 5 Days
  12. Document and handle export surface general non-hazardous cargo - 3 - 5 Days
  13. Customs Procedures - 3 - 5 Days
  14. Transportation Documentation - 3 - 5 Days
  15. Handle cargo for import and export - 3 - 5 Days
  16. Interpret and apply International Commercial Terms - 3 - 5 Days
  17. Equipment and infrastructure used in International transport - 3 - 5 Days
  18. Outline the structure of surface forwarding environment - 3 - 5 Days
Surface Freight Course List
  1. Facilitate the forwarding and clearing of dangerous goods for transportation - 3 - 5 Days
  2. Courier - 3 - 5 Days
  3. Surface Import - 3 - 5 Days
  4. Dangerous Goods Surface - 3 - 5 Days
  5. Groupage Surface - 3 - 5 Days
  6. Arrange distribution of small to medium consignments door-to-door - 3 - 5 Days

Insurance Course List
  1. Apply knowledge of insurance to the transportation of a consignment of goods - 3 - 5 Days
  2. Demonstrate knowledge and understanding of transportation insurance - 3 - 5 Days
  3. Insurance Procedures - 3 - 5 Days
  4. Insurance Knowledge - 3 - 5 Days

Finance Course List
  1. Generate invoices, credit notes and landed costing - 3 - 5 Days
  2. Calculate customs values - 3 - 5 Days
  3. Calculate duties on tax payable on internationally traded goods - 3 - 5 Days
  4. Calculate duties and VAT payable on internationally traded goods - 3 - 5 Days
  5. Calculate the cost of air freighting goods - 3 - 5 Days
  6. Incoterms - Purchasing and Shipping of International goods - 3 - 5 Days
  7. Costing Surface - 3 - 5 Days

Customs Course List
  1. Customs Tariffs - 3 - 5 Days
  2. Customs Values - 3 - 5 Days
  3. Customs Duties - 3 - 5 Days
  4. Customs Declaration - 3 - 5 Days



Information Technology

ISS Information Technology courses are designed to enhance the skills of end users of popular software programs, whether they are at a beginner, intermediate or advanced level of competency.


Information Technology Full Course List
  1. Basic Computer Literacy - 1 Day
  2. Intro to computers - 1 Day
  3. Internet Orientation - 1 Day
  4. Microsoft End User Training - 1 Day
  5. Ms Word (Beginner, Intermediate, Advanced) - 1 Day
  6. Ms Excel (Beginner, Intermediate, Advanced) - 1 Day
  7. Ms PowerPoint (Beginner, Intermediate, Advanced) - 1 Day
  8. Ms Outlook - 1 Day
  9. Ms FrontPage - 1 Day
  10. Ms Access - 1 Day
  11. Ms Project - 1 Day
  12. Ms Windows - 1 Day

Enterprise Resource Planning (ERP) Full Course List
  1. the Blue Box (ERP) - 3 -5 Days
  2. SAP (ERP) - 3 -5 Days

Surveillance Systems Full Course List
  1. Surveillance Operator Training - 3 -5 Days
  2. CCTV Operations - 3 -5 Days
  3. IT Surveillance Stations - 3 -5 Days
  4. EBI Honeywell Controlling - 3 -5 Days



Management Development

The ISS Management Development Division specialises in offering management training solutions specific to individual clients. Our solutions are real; courses are written by South Africans for South African businesses.






Management Development Full Course List
  1. Cognitive & Conative Assessments, Feedback & Behaviour Modification Actions - 2 Days
  2. Assertiveness - 2 Days
  3. Conflict Management - 2 Days
  4. Time Management - 2 Days
  5. Identify the causes of stress and techniques to manage it in the workplace - 2 Days
  6. Facilitation Skills - 2 Days
  7. Performance Management - 2 Days
  8. Team Leadership - 2 Days
  9. Motivation - 2 Days
  10. Mentoring and Coaching - 2 Days
  11. Levels of Work Theory - 2 Days
  12. Leadership Model & styles - 2 Days
  13. Project Management - 2 Days
  14. Incapacity Management - 2 Days
  15. Customer Service - 2 Days
  16. Provide customer serve in a banking environment - 2 Days
  17. Strategy - 2 Days
  18. Financial Freedom - 2 Days
  19. Diversity and Change Management - 2 Days
  20. Industrial Relations - 2 Days
  21. Recruitment and Selection - 2 Days
  22. Collection Bargaining - 2 Days
  23. Disciplinary Codes and Procedures - 2 Days
  24. Supervisory Skills - 2 Days
  25. HR Basic - 2 Days
  26. Estimating and Tendering - 2 Days
  27. Accounting - 2 Days
  28. Apply Basic Invoicing and Accounting Principles - 2 Days
  29. Outline the Legal Environment of a Select Industry - 2 Days
  30. Explain the Concept of International Trade - 2 Days
  31. Comply with Organisation Ethics - 2 Days
  32. Analyse a Business and Determine the Way it Functions - 2 Days
  33. Business Analysis - 2 Days
  34. Business Law - 2 Days
  35. Business Ethics - 2 Days
  36. Global Trade - 2 Days
  37. Trade Regulation Documents - 2 Days
  38. Administration - 2 Days
  39. Accommodate Audience & Context Needs in Oral or Signed Communication - 2 Days
  40. Executing General Office Administration - 2 Days
  41. Interpret & Use Information from Texts - 2 Days
  42. Interpret a Variety of Literary Texts - 2 Days
  43. Investigating Life & Work Related Problems Using Data and Probabilities - 2 Days
  44. Use & Apply Matrices & Graphs to Organise Information & Solve Problem - 2 Days
  45. Use Mathematics to Investigate and Monitor the Financial Aspects of Personal, Business and National Issues - 2 Days
  46. Write, Present or Sign Texts for a Range of Communicative Contexts - 2 Days

Adult Basic Education & Training (ABET)

Adult Basic Education & Training (ABET) Full Course List
  1. Literati - 8 Months
  2. ABET Level 1 - 8 Months
  3. ABET Level 2 - 8 Months
  4. ABET Level 3 - 8 Months
  5. ABET Level 4 - 8 Months
Back to top